So you want to solve one of the world’s wicked problems? Cool! Give us a call – that’s our schtick.
Oh – you want to know HOW to solve one of the world’s wicked problems. Alrighty – here’s a start…but only a start. If we told you all the secrets, we’d have to hire you!
Chaos is fundamental to change – structure reinforces status quo
Conversations that matter take time to emerge; they follow on the heels of trust.
People can only be polite for so long. Outlast them.
Change. Is. Uncomfortable. It’s your job to make sure no one ever knows if it’s uncomfortable for you.
Always start from a clear direction towards an emergent outcome and design backward. Always.