Collaboration, Complexity & Chaos
We recommend to our clients that they not engage us on their complicated projects. Because we’d prefer to work on the complex ones. So…what’s the difference? Complicated, complex…whatever, right? Complicated…assembling automobiles is...
Blog, Collaboration, Complexity & Chaos, Design Thinking, Stakeholder Engagement
I love working with my clients. To a person, they are exceptional, dedicated, caring. They understand that their human system (their employee base) is inherently wise, and they trust in the wisdom of these people. (And after all, what would it say about them if they...
Case Study, Collaboration, Collective Governance, Complexity & Chaos, Design Thinking, Stakeholder Engagement, Strategic Change
On a cold day in late March 2011, 30+ individuals met to assess regulatory reform as a cross-governmental Canadian challenge. Although each faced different subject-matter challenges within their home agencies and departments, the curiosity was there to see if there...
Collaboration, Complexity & Chaos, Design Thinking, Information Management, Stakeholder Engagement
Here at CTLabs, we’re happysad that the word “collaboration” has come fully into the mainstream (even Harvard Business Review is getting in on the fun). We’re happy the collaboration is becoming a fashionable term — partly because that’s the big “C” in...
Blog, Collaboration, Complexity & Chaos, Design Thinking, Innovation, Insight and Alignment, Stakeholder Engagement, Strategic Change
When I walk into a room to work with a team, I come from a certain point of view, and I run events under certain assumptions. I thought it might be handy to walk through some of them, for those who’ve never been through an engagement with our team. First: the people....
Blog, Collaboration, Collective Governance, Complexity & Chaos, Design Thinking, Innovation, Insight and Alignment, Stakeholder Engagement, Strategic Change
In life, I’ve always enjoyed the role of enabler – helping others to achieve exceptional results. I’ve done it many ways: as a teacher, a leader, a mentor, even in sales roles. But the place I’ve found the most joy is in my work as a facilitator of complex...
