Complicated is Easy

We recommend to our clients that they not engage us on their complicated projects. Because we’d prefer to work on the complex ones. So…what’s the difference? Complicated, complex…whatever, right? Complicated…assembling automobiles is...

People…are People…are People.

One of the things that fascinates me is how unique we believe ourselves to be, and, systemically speaking at least, how similar we really are. I work with complex human systems (groups, teams, organizations, etc.) in times of transition. Change needs to happen, and...

Change…Like the Rain, or Like a River?

How does change happen? And, more appropriately, how might change happen, if it were done effectively? Organizational change, historically, has been like rain. It stops and starts, as a sometimes-necessarily-funded-evil of a software project implementation. Ask a...