Operating after an implementation, be it a web product, a line of automobiles or a new government policy, is a tricky place where old ways often triumph over collaboration.
There are two sides to Operate: the ongoing, day-to-day customer relationship management (CRM) which is handled in a very different way when CTLabs is involved. Along side of ongoing operations is the need for continuous improvement (CI).
Talk with our team about how we can take collaborative practises right to your front line staff and your client base – both of which will dramatically exist your market presence and your long-term success.
Case studies (under development):
- Provincial Shared Systems Implementation