Chrystal is a passionate and results-oriented leader with over 15 years experience in healthcare, professional associations, and not-for-profit organizations. She specializes in quality and process improvement, project management, and strategic planning. Driven by purpose, Chrystal focuses on making a difference with the people she collaborates with, while placing a lens on the customer experience. She has a strong understanding of complex systems and the interdependencies impacted by organizational change and uses this knowledge to support her clients in improving their performance. Chrystal builds relationships with clients, working collaboratively to build solutions, meet desired outcomes, and drive success into the future.