12 Windows

12 Windows

Leaders have struggled for decades, with greater and lesser degrees of success, to navigate the complexity of their world. They want to understand their situation and environment, their risks and opportunities, and the level of commitment across their team.

Many have tried to build a process or tool that enables deep common understanding, a shared sense of purpose, and strong situational trust across a diverse team of stakeholders.

From our assessment, back in 2001, no one had succeeded. So we built one; and we succeeded. Therefore, with great humility, we declare that we have built the silver bullet of contextual analysis.

We call it “12 Windows”.

Every one of the thousands of clients who have sat through a 12 Windows session has sworn that this was the best situational analysis and environmental assessment tool they’ve ever seen.

We’ve had the pleasure of taking hundreds of teams through the 12 Windows process over the past decade. They’ve been a diversity of teams from a diversity of sectors; and all of them have found it useful – because regardless of the “content” of your business, you always need to understand the context. There’s always need to develop common vocabulary, a common understanding, and shared respect for widely disparate points of view.  If your team doesn’t see your situation and agree on a common way forward, you run the constant risk that someone will torpedo your project.

The blunt truth is this:  SWOT won’t get you there – it doesn’t have a systems lens and can barely account for change over time. And RACI won’t get you there either – it’s a basic implementation tool that doesn’t assess needs, environment, or purpose. And the many and varied iterations and styles and updates of these kinds of tools? From what we’ve seen, they all fall short.

12 Windows? It will get you there. Guaranteed. Guaranteed or you don’t pay for the session – THAT sort of guaranteed.

In a past post, I referred to 12 Windows as the Swiss Army Knife of facilitation. I still believe that to be true. Because no matter who you are, no matter what your industry, your area of expertise, your challenge, you NEED certain things. You need:

  • A shared understanding of the past, the present and the intended future
  • A common way forward
  • A compelling case to change from the current way of doing things
  • Situational trust among and between the parties that must be part of any successful future state

12 Windows will get you all these things. In a day or less.

Our best 12 Windows testimonial was from an Assistant Deputy Minister who suggested that we short circuited seven and a half years off of a dispute resolution process. More typically, clients tell us that we trim six months to two years from their schedule – in the course of a one day session. And these aren’t wet-behind-the-years young’uns – these are tried and true, senior officials with decades of experience, and hundreds, perhaps thousands, of days wasted with facilitative processes that didn’t actually “work”.

We’re still waiting for the day when 12 Windows is standard vernacular in the curricula of university business schools. But until that day comes, we’re pleased to share it with our clients, helping them create clarity and commitment, and enabling them to move forward.

And the offer is simple. If it doesn’t work, don’t pay. We’re cool with that.

Send us a note.

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